Your controls

Stay in Control with Responsible Gambling at Mrpunter Casino

From 18 onward, every account holds deposit limits, loss limits, session reminders, timeout periods and self-exclusion, keeping time and money in your hands.

Set a deposit limit

UK Gambling Commission 35872-5603-R-554619

Before you play

Clarity on Age, Licence and Help

Since 2014 Mrpunter Casino has kept these five facts short and reachable.

Minimum age18+

LicenceUK Gambling Commission, 35872-5603-R-554619

National registerGAMSTOP

Helpline0808 8020 133

Limit questions[email protected]

Five Account Tools

Limit and Control Tools in Every Account

By the end of this section you will know which control to switch on, and when.

Set the cap first

Before your first deposit, set a cap on what goes in, so the amount is chosen while you are calm rather than after a loss.

When the chase starts

When a losing run begins, a loss limit ends the chase at a figure you chose beforehand, because that decision came before the mood.

Been here long?

Once the clock slips past what you intended, a session reminder brings you back, and it is worth switching on before you sit down.

A breather that holds

When you need a break without closing anything, a timeout pauses play for a chosen stretch, keeping the account and its history intact.

Closed here, blocked wider

The moment a longer stop feels right, self-exclusion locks your account for a fixed term, and GAMSTOP carries that block to other licensed sites.

Control from the Start

Steps to a Limit That Holds

At Mrpunter Casino the whole sequence stays short, and every figure is yours to choose.

Open your settings

Once you are signed in, open your account settings and check that the email address is one you still read.

Two limits, not one

At the settings page, find the limits section; look for the line that separates deposit limits from loss limits, because each works differently.

Which limit fits?

When the choice appears, pick deposit limit or loss limit; choose the one that matches the worry you brought with you tonight.

The figure, visible

After you confirm, return to the overview and check that the new figure is visible; if it is missing, ask the team through chat.

When Play Stops Feeling Like Play

Noticing the signs early makes the next choice easier: a limit or a pause set now costs you nothing but time. Play is entertainment with a cost, and it should never feel like a debt to chase.

Reading this list calmly, ask which lines sound like your own week.

Spending more than you planned to
Chasing losses with another deposit
Hiding your play from people close to you
Borrowing money to keep playing
Play crowding out sleep or work
Feeling restless when you cannot play
Promising yourself you will stop, then not

Two places to turn

Free, Confidential Support Across the UK

We keep our support channels open around the clock, and we point you to outside help with the same care.

National Gambling Helpline (GamCare)

Trained advisers answer calls and live chat at any hour, every day of the year, at no cost and in confidence, for players and for the relatives and friends affected by their play. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Peer-led meetings run by people who have been through it, free to attend and needing no appointment, with separate meetings for family and friends, reached on 0330 094 0322. gamblersanonymous.org.uk

A Day Off or a Season Away?

A timeout period. A timeout pauses your account for the span you choose, from a few hours to several days, and you set it yourself in the casino account. Deposits and play stop for that window; when it ends, access returns without you asking.

Can I end it early? Self-exclusion closes your access to Mrpunter Casino for a longer fixed period, arranged in the casino account, and it cannot be lifted before that period runs out. Plan it as a clean stop rather than a pause, so nothing pulls you back mid-term.

Blocked across UK sites. GAMSTOP is the national scheme run by The National Online Self Exclusion Scheme Limited and covers licensed UK sites, including this one. You register online for a minimum of six months, choosing six months, one year, five years or five years with auto-renewal, and it can take up to 24 hours to apply. gamstop.co.uk

What a Family Gains When Play Stops at Home

Documents Before Any Payout. At registration, 18+ is the floor, and the age you give is confirmed. Photo ID, proof of address and a payment card image are required before any withdrawal leaves the account.

The Evening Someone Asks to Borrow Your Phone. There are moments when a shared phone has a child beside it. Gambling-blocking software installed on that device stops the sites loading for everyone who uses it, not only the account holder.

Where Does a Relative Start? If the person you love is spending more than they mean to, say it plainly, without blame and without a lecture. GamCare runs the National Gambling Helpline on 0808 8020 133, free, around the clock, and relatives can call it.

Reader’s questions

Pause Now, Lock the Door Later

For the evening you are comparing a short break with a longer one, and for the morning after.

Why do I have to prove I am 18 before I can play here?+

Gambling in the United Kingdom is for adults of 18 and over, and Mrpunter Casino Ltd holds its licence from the UK Gambling Commission on that basis under 35872-5603-R-554619. Photo ID and proof of address confirm your age and your name before withdrawals leave the account. Younger players are turned away, and anyone with doubts about age in the household can keep the app off shared devices.

What does a timeout do to my account, and when can I play again?+

A timeout shuts the account for the stretch you pick, so deposits and play stop at once. The break is day-based, so when the chosen period runs out the account opens again on its own and you carry on as before. Many players take a short pause first and find it is enough.

Can the helpline help if it is my partner who gambles too much?+

Yes. The National Gambling Helpline and its live chat are there for family and friends as well as players, free and around the clock. Its advisers listen without judgement and can point your household to local support, including meetings run for relatives by Gamblers Anonymous.

Can I end a self-exclusion early if I change my mind?+

No. Once a self-exclusion is in place it runs for the whole period you chose, whether that is six months, a year or longer. The closure is designed to hold when a difficult evening makes you want it undone, so nothing in the account can bring it forward.

How do I close my account permanently?+

Write to the support team from your registered address and say plainly that you want the account closed for good. They confirm the closure, and the account stays shut; any balance due is settled first. If you may want to return to gambling elsewhere in the future, a GAMSTOP registration is the firmer route.